Hourly Rates |
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| Business Hours | Evening Hours | Night hours | |
| On-Site Support | $60 | $75 | $90 |
| Consultation | $45 | $45 | $45 |
| Phone support | $45 | $60 | $75 | Travel Time | $30 | $30 | $30 |
Business Solutions |
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| SoHo Solution | Corporate Solution | Enterprise Solution | |
| Price Business Support HoursConsulting Support Hours Phone Support Hours |
Contact us 2 Hours/mo. 1 Hour/mo. 1/2 Hour/mo. |
Contact us 5 Hours/mo. 2 Hours/mo. 1 Hour/mo. |
Contact us 10 Hours/mo. 4 Hours/mo. 2 Hours/mo. |
| Contracts may be required — however you can upgrade to a higher plan anytime! | |||
| Features | |||
| Support Hours Hours of opperation effect hourly rates. |
Normal 7am–5pm No weekends included |
Extended 7am–10pm No weekends included |
24/7 |
| Travel Fee Travel time is normally billed from when the tech departs the office. |
Additional Charge No travel discount is given to our SoHo solution customers. |
Free travel Business must be within 20 miles of our offices. Limit of 2 free visits per month |
Free travel Business must be within 20 miles of our offices. Limit of 3 free visits per month |
| Web-Hosting Host your website with us for rock solid service and local support! |
Additional Cost | Free!Additionally, consulting hours can be used for web-design. | Free!Additionally, consulting hours can be used for web-design. |
| Data Backup60% of businesses close within 6 months if they lose their data. | Additional Cost | Additional Cost | Free! Up to 3GB of data on 1 PC. |
| Computer Cleaning Our cleaning and maintenance program will help keep your business computers running strong and extend their life. |
Free Up to two Computers - Quarterly |
Free Up to five Computers - Quarterly |
Free Up to ten Computers - Quarterly |